Can every car be equipped with chip tuning?
Most modern cars with an engine management system, where the engine is controlled by an Electronic Control Unit (ECU), can be equipped with chip tuning.
Is it allowed to have my leased car chip-tuned?
Most leasing companies allow you to have your car chip-tuned, but they do set conditions for this. Additionally, it is always possible to revert your leased car back to its original tuning when the car is returned to the leasing company.
For which types of cars does chip tuning provide optimal performance?
Chiptuning gives the best results with (gasoline or diesel) engines equipped with a turbocharger, supercharger, or G-lader.
Are there any consequences of chip tuning for insurance & road tax?
Simple answer, no.
Is chiptuning harmful to the engine?
Chip tuning is not harmful to the engine as long as it is done properly. A good tuning maximizes the capacity of your engine. MTR Performance has balanced the software for your car so well that it is not overloaded. Moreover, the software is always tested. Therefore, you do not need to worry about a reduced lifespan of your engine.
Can chip tuning be undone or removed?
Yes, that is possible. You can reset your car to the factory settings at any time you wish.
Can I use a temporary loaner car?
If you leave your car at MTR Performance NL for installation or tuning, you can use our loaner car for a fixed fee of €50. Ask about availability and schedule your appointment.
What if the car gets a software update?
With modern cars, it is possible that your car will receive a software update during maintenance work.
Stay alert to this yourself; if it does happen, you can come to us to reinstall the tuning software. Please note that we do charge installation fees for reinstalling the same software.
What should I keep in mind myself after the tuning?
These rules also apply to a non-tuned car, but become even more important after tuning.
Drive the car until it is properly warmed up. MTR refers not only to the temperature of the coolant but specifically to the fact that the oil is at the right temperature. This is usually achieved after 10 minutes of driving on the highway.
In addition, proper maintenance is very important. Service the car on time. Use high-quality oil. Check the oil level regularly. The turbo is cooled by the engine oil. Therefore, oil is a very important factor in keeping the turbo in good condition.
Use good gasoline; we always recommend at least 98 octane.
What about the legal warranty?
When you purchase a product from us, you are always entitled to a good product, provided you use the product normally.
If a product does not meet your expectations, we will fully comply with the warranty provisions of the Civil Code.
You must contact us within a reasonable period after discovering the defect. Within two months of discovery is considered reasonable.
After your notification, we will investigate whether the defect can be easily repaired or what the cause is.
What do we expect from you when you have a complaint?
We appreciate it if you provide us with as much information as possible when filing a complaint. After receiving your complaint, we may ask you for additional information or photos that can help us resolve your complaint quickly and accurately.
Am I entitled to compensation for installation, removal, and hardware costs in case of a defect?
We are very clear about this upfront; no. A defect is unpleasant for all parties, but there can never be any compensation because we do not have complete control once a car has left us. Of course, we maintain close customer contact and support wherever we can.
What can I expect from the quality and service?
You can expect MTR Performance NL to offer high-quality products and service. We maintain a high level of service and continuously improve it wherever possible.
I have a technical question, can I contact you for this?
Of course! We have a specialized team of certified experts. If it is a complicated question, it may need to be investigated. We will get back to you as soon as possible. Please feel free to contact us.
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